Hire Us

Our business hours are Monday–Friday, 8:00 AM–5:00 PM PST.

You will receive an online meeting invite. A webcam is optional. If no mic is available, the meeting invite can be opened from your smartphone. If remote support is required, we use Quick Assist to connect to your machine at the beginning of your appointment.

After our initial response with your appointment link, you'll get access to a secure chat room to upload any documents or screenshots. We are not required to review any documentation or screenshots before the meeting, as this is considered billable time. Do not send sensitive information like passwords via the contact form. This information will be requested during the meeting, or you'll receive a secure way to send it.

Rates vary by the complexity of the project. An estimate can be given up front if a clear scope of work is provided. Work performed outside of normal business hours or on holidays is billed at a higher rate. Hourly blocks can be pre-purchased on request or when required by a project. Hourly blocks require an account before purchase. Your billing information is requested during account setup. You'll receive an invoice for the hourly blocks purchased, credited upon receipt of payment. Block hours expire 1 year from the date of purchase. Hourly blocks are charged to the nearest quarter hour (15-minute increments).